Creative Connectors Trio2 Wall Mount Shelves, Modern Bracketless Shelf Kit, Walnut

Not real wood. Chips easily to reveal the lighter color particle board underneath. Frustrating to put together and needed extra support in order to hold anything substantial.

You've got to use a large, unwieldy paper template to mark the holes on the wall; but the template was wrinkled and creased, so the holes didn't align well. Instead of eleven 1 5/8" screws, I received only ten. I also received five 2-hole mounting blocks and three 3-hole mounting blocks instead of the required four of each. Also, some of the mounting screws in the sealed package had drywall dust on them and were obviously used. Don't waste your time on this one.

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The kit was missing parts, and the ones that were there offered clunky assembly. A nightmare to put together, had to rig it to make it work, and it can't take any weight.

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This was missing important pieces when I received it and I was unable to build it which is why I gave the above rating.

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Unfortunately I can't give this product a good review. When I opened the box and reviewed the instructions, I realized that all the 2 hole connectors (used to assemble and mount) were missing. Because of their unique shape/design the whole thing is useless without them. I contacted the company (Creative Connectors) through their website and explained the problem and asked them to replace the missing pieces. That was several days ago and have yet to hear back from them. I could return to Amazon but it's just too bothersome, so I will likely have to have someone make the missing pieces (they're wood) for me.

The finish on the shelves looks fine, the instructions seem straight forward, but have to give a BIG thumbs down to the company's QC and Customer Service and would advise people to steer clear of their products and buy from another manufacturer.