TechCraft BAY6028B 60-Inch Wide Flat Panel TV Credenza - Black

• Stand Hi-Boy Black
• Physical Characteristics-Color-Black: Physical Characteristics-Height-28":Physical Characteristics-Width-60":Physical Characteristics-Depth-20":

My wife wanted a TV stand that looked like "real furniture" and I needed something strong enough and deep enough to hold my big Pioneer receiver. After much searching we settled on the Techcraft BAY4828. The product is a mix of laminated fiberboard with a few pieces of laminated wood where it's needed such as with the top TV stand part. The door hinges are solid and the glass on the doors is tempered. The one we received is a fair amount darker than the pictures but luckily it still fits nicely in with the room and our other furniture. Overall assembly was easy and took about 2 hours. I've put together quite a few of these "IKEA" like build your own things and this one went together a bit easier than most. One flaw with the instructions was with how the hinges and doors fit in. I spent quite a bit of time looking for some non-existent pieces. Luckily the screw holes for the hinges were clearly marked so I just screwed them in. Everything lined up and it works fine. Overall the instructions were fairly easy to follow.

Pros:

Easy to build

Deep enough for stereo components

Strong enough to hold heavy components

Decent looks

Great value

Cons:

Instructions could be better

Actual color is darker than picture

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I ordered this 60" Wide Flat Panel Hiboy from Amazon when it was sold and shipped directly from Amazon. I chose this item based on the reviews here and the photos of it. We've searched for a long time to find the right unit for us.

The unit arrived in 3 days. Remarkable service by Amazon. However, the unit is not well packaged. The top piece has a smashed corner, and the box is damaged in the same place. There is no cushioning, protective packaging for the corners of this furniture piece, so nothing protects it if dropped in shipping.

So we've had it for one day now. Unfortunately the piece that is damaged is the largest and most difficult part to get to in the packaging. We hoped that the manufacturer, Techcraft, would agree to replace just the piece that is damaged. They have a form on their website to request just such a remedy. I'm waiting to hear from them if they will just send us a new top piece.

However, Amazon is in the way of all these reparations. According to Amazon customer service, from a supervisor in Panama, the only recourse we have is to have a whole new unit shipped to us; and we have to repackage and send back the ENTIRE unit as a return. This is unnecessary hassle and inconvenience to us as customers, and very lazy customer service by Amazon. Amazon could work with us and Techcraft to have that single piece replaced for us (it's even numbered as a separate replaceable part), so that we would only have to send that part back as a return. Amazon is refusing to do this, insisting we must jump through all these inconvenient hoops to get a new unit that may possibly be damaged in shipping, too.

Techcraft will very likely be most willing to replace just the part that was damaged. But Amazon is requiring that we send the whole unit back, and will charge us for the replacement if we don't send the whole order back. So we will be unable to take Techcraft up on any offer to send us a replacement part.

I like that Amazon sent the unit to us so quickly, and with free shipping. But the furniture piece is heavy and unwieldy and will be difficult to put all back into the box to return. Likely the rest of the unit will get scratched or damaged by our amateur furniture packaging. This doesn't make sense that Amazon won't work with us and the manufacturer to get us that single piece replaced that we need.

The Hiboy is now being shipped and sold by a third party. Apparently they are the ones who will be sending us our new replacement unit. I am very unhappy with this whole experience with Amazon. I will never buy a large piece of furniture from Amazon again.

UPDATE: Okay, so we contacted Amazon and they sent a complete replacement unit, pronto. We got it today, 9/13, and it was in WORSE condition than the first item they sent to us. This box was tattered and disheveled, like it had really been abused in shipment. We had it delivered to our personal address at the local UPS Store, which is our delivery address. The manager there advised us to not accept the shipment, as it was so evident the inside contents would be very damaged.

So, Amazon, we're sending this one back, not as a "return" (needing a return label), but as a REFUSED shipment. Please send us another one as a replacement for THIS one, which is a replacement for the original order which was damaged in shipping. The packaging on this item is just shockingly inadequate.

In the meantime, TechCraft quickly agreed to send us just a replacement for the damaged cabinet top. So we're expecting that next.

Beware of ordering this unit. It's a beautiful tv console stand, but the shipping is so careless and haphazard, you may not get what you pay for!

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After reading the reviews on this product I was a bit concerned on what the shipment would look like on arrival. From the first look it appears the shipper has made a few adjustments that are working. First there were hard cardboard angles supports attached to each outer edge of the box. They looked like they took some hits but did their job. Upon opening the box my concerns were dispelled as several inches of hard Styrofoam surrounded the edges of the box and additional protective material around each piece. Needles to say, there were no bumps or scratches.

I would agree with the others that the coloring is much darker, but my wife and I think it makes the furniture look even better. We are very happy with the look now that it is setup.

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We recently re-arranged our family room and needed a corner TV stand. It had to be black to match our other tables in the room, and I wanted a wide open space under the TV to fit a sound bar. This combination proved very difficult to find, and this tech craft unit was one of the few to meet all our needs. I would have preferred to get a solid wood stand, but the only ones I could find fitting our needs were over $1000 from BDI and Salamander. So we decided to give this one a try.

The stand arrived quickly, delivered to our door. It was very well packed with no damage to speak of. Unfortunately, it required full assembly. The only things pre-assembled were the glass doors and the sides. I'm a pretty handy guy, but it still took about 2 hours of methodical assembly to complete. But, once finished, we were very happy with the results. The important pieces are made of solid wood the entire top, the sides, the door frames and a piece on the bottom. The rest is made from engineering wood (particle board) with a black veneer finish. The finish if very smooth, more of a low gloss smooth lacquer finish, with no wood grain visible. The unit is very solid and heavy when assembled. We have a 46" plasma on top and it fits perfectly. I was concerned when ordering that it may be too tall. I usually prefer low consoles, but once assembled with the TV on top, it looks great and the height is actually very nice.

The doors open smoothly and have fully adjustable hinges. There are two adjustable shelves in the center section and one per side behind the doors. The back panel has large slits for cord pass through and cooling. The large open section below the TV will be perfect when we add the sound bar. Overall I am very impressed with this stand. The quality seems excellent for this price point, and the finish looks durable.

If you are looking for a corner stand that can accommodate your sound bar or wide center channel speaker, this is a great pick as long as you don't mind assembly and don't require a solid wood piece.

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I bought this after a broken TV forced me to upgrade to a flat screen. Our existing entertainment center would not work but this was perfect. There are 6 shelves for your entertainment components (Cable box, Aux, Video Game Consoles). Many of the TV stands I looked at were made of particle board or covered in plastic veneer. This does have some MDF board (Shelves, sides bottom of the inside of the cabinet. However, the parts that are visible are solid hardwood. The top is all one piece hardwood with beautiful grain. The legs are solid wood and the glass doors are pained in wood. I am very impressed with the size and height. Many of the TV stands I have seen are very short. This one measures in at about 30 inches tall.

The only issue I have with it is the color. It looks darker in person than in the picture. The color is described as "Walnut" but it is much more like a deep cherry stain in person. It is sturdy and looks like you paid more for it.