The product's grabber mechanism is interesting and works well ... until the plastic housing breaks. 5-stars on concept, 0-stars on implementation.
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As many reviewers have noted, this product has a great concept design and works wonderfully until the plastic cracks. I have had the same experience with mine installed in an unheated garage in NJ. Why does the company not address this fatal design defect? Replacing the plastic with a different material designed to withstand cold temperatures is not that difficult. Don't you read these reviews?Read Best Reviews of Crawford-Lehigh 36360-6 Ultra Hold 36-by-5-Inch Eight-Hook Tool Rack Here
This was purchased when we moved into our new home. Great idea. Unfortunately I too had a problem with the plastic holder and the rubber gasket breaking.I fashioned a new gasket with a rubber band and that worked for a while before
the plastic holder shattered....The company would probably make some money and
satisfy customers if they would just sell replacement parts at a reasonable cost.
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From the garage: This may be the very best product that I hate .... imaginative concept that works very, very well ... until ... the simplest part of the engineering fails and leaves you high-and-dry. A simple o-ring that allows the two "fingers" to grasp your tool (garden tool ... perv) fractures (I hear due to cold, but I think it's just fatigue from putting away the tool over and over). It's a hard plastic ring that cracks pretty easy. When it's cracked, the fingers no longer have a reason to grab your tool (lol). I tried to fabricate a replacement, but no use. I'll just unscrew these things from the wall and get something that I don't nearly like as much, but will hold my tool as long as I want ...
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