A new product was then sent, but baby arrived, so waited to put together. Then, several special screws broke during installation, needing replacement from mfg. Mfg complied, but sent wrong replacements. Amazon got them to finally sent right ones, and wallah Tower finally became a reality. Must say that customer service we dealt with at Amazon from the get-go was amazing and helpful. Was it worth the hassle? Not sure, but needed a Tower with this width for a small spot, so had few options.
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Fairly functional and sturdy. Good fit if you have a limited amount of space and aesthetic is not very important. Modest quality, shows a lot of the seams/cracks, so doesn't look as nice as the picture.Sent me wrong item at first. Not very responsive until I issued a negative review. Then they were very much on top of the situation, although the piece still took a couple weeks to get to me. I guess it was out of stock.
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