The console arrived on time and I proceeded to assemble it. The wood is solid and the pieces fit together nicely. However, when I used a damp cloth as instructed to clean the surface some of the markings did not come off. Upon closer inspection I could see how the top shelf, the most prominent and visible, had marks caused by something in the manufacturing process at the factory. They are unsightly and ruin the effect of the whole piece. I have tried damp cloths and wood surface products to no avail. At a brick and mortar store this item would be tagged "As Is" and reduced in price. It is far too much trouble to disassemble the console, package it and send it back. What a disappointment. The company should offer a discount in such cases. This is one more reason not to buy online.
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