Rubbermaid 5E21 FastTrack 48-by-16-Inch Wire Shelf

The Rubbermaid product specialist for this FastTrack shelving unit has a total phobia about hanging these shelves alongside the similar Rubbermaid "Configurations" closet shelving sets available at a local "mart" store. The "Configurations" shelves and brackets are the same color and style, but I was vigorously discouraged by the highly trained specialist at Rubbermaid NOT to use them in my garage along with the FastTrack system. Since the wall in my garage is made out of the same material as the wall in my closet, I do not see what the issue is! I have followed the "Configurations" directions to a "T" and have not put more weight on the shelves than what is allowed. Despite her warning that THE SHELVING WILL COLLAPSE (the sky is falling!) it has not done so. Is this a ploy to get people to purchase the more expensive FastTrack system brackets and shelves? I have tons of FastTrack in my garage but the shelving size options are very limited plus the brackets and shelving are much more expensive to order online than if they were available at a local store (which they are not). I get frustrated with a product that is only half available in the store (most of the hanging accessories can be found at a major home store) and the rest (the shelving) has to be purchased online or from the manufacturer. Unforunately, a large amount of the products that I ordered arrived at my home completely damaged by UPS because of Rubbermaid's poor packaging of the larger items. My opinion is that Rubbermaid should make these systems more universal so that it is more widely available AND interchangable from closets to garages. I challenge you to call Rubbermaid with a few questions of your own and see how well they can help you. My experience with two phone calls was one that showed me that they are impatient and lack the information needed to be helpful in any way. Plus the person I dealt with interrupted incessantly rather than listen to my questions. Not exactly what I would consider a specialist. Keep in mind... Amazon makes you return damaged items for replacement as a whole rather than just replace pieces as needed. You will have to give yourself lots of extra time if you plan to purchase these items from them to allow for returns if necessary. You will certainly become a shipping "specialist" once you are done packaging up and shipping back any damaged goods. Good luck!

Overall the shelves themselves look quite nice but what I hadn't realized is that is all they are, shelves. They don't come with the mounting brackets or anything else. It's probably my own fault. I would definitely buy another set if I had room for them, but I would also buy the mounting supplies too.

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The brand name is as reliable as ever; but the shipping carton was so flimsy that the end rung at one end was bent. It did bend back and the only objection is that it isn't perfectly straight. However, it does not compromise the use of this high-quality product at all.

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Great product, easy to put together and very sturdy. Very clean look.

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Very pleased with product. My husband and I found this easy to install with little home improvement skills.

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