Unfortunately some parts for my Island were damaged in shipping and this is where I am extremely disappointed. I have been given the run around on getting parts replaced, going back and forth between the supplier (Cymax) and the manufacturer (Home Styles), with each of these passing info to one another, whilst I sit, relieved of my money and with several broken parts that do not let me fully use the unit. It has been almost 3 weeks since I received the product and I still have only emails and no proposed resolution. My advice; if you can't buy this directly from Amazon (who have the most outstanding customer service) then don't order it.
Friday, September 20, 2013
Home Styles 5021-948 Monarch Kitchen Island with Granite Top and 2 Stool, Antiqued White Finish
Unfortunately some parts for my Island were damaged in shipping and this is where I am extremely disappointed. I have been given the run around on getting parts replaced, going back and forth between the supplier (Cymax) and the manufacturer (Home Styles), with each of these passing info to one another, whilst I sit, relieved of my money and with several broken parts that do not let me fully use the unit. It has been almost 3 weeks since I received the product and I still have only emails and no proposed resolution. My advice; if you can't buy this directly from Amazon (who have the most outstanding customer service) then don't order it.
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