4 Tier Shower Caddy Tension Pole with Snap-N-Fit Technology

Please be aware when purchasing items from this company, they do not honor their own return policy as stated on their product packaging. My shower caddy rusted within a week after purchasing it, despite a rust proof guarantee. The packaging states: "In case of customer dissatisfaction, return this product, along with the original sales receipt, to the factory. Consumer will be refunded for the return postage and may choose either a no charge replacement or a refund of the original purchase price." And when I requested a refund, I was told that their return policy has now changed, regardless of what was written on my product's packaging.

*I just want consumers out there to be aware of my personal experience with this company, and hopefully it will be of use in their decision-making process.

I purchased this item elsewhere and had a heck of a time with it. If you use all four bars, it's too tall. If you use only three, it's too short (this is going from tub to ceiling, not floor to ceiling). Then to top it off, it started rusting within 3 days. Shouldn't something that's made for the tub be rust-proof???

The only good thing about it is it does what it's supposed to do, it holds bath accessories. Once I got it in the shower, that is. Since the 4th bar made the pole too tall, I had to place it in the tub with just the three bars and bunch up hand towels under the bottom of it to hold it in place.

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I think Better Bath must have had a contest to find the worst possible set of instructions for how to assemble their bath and shower caddy. The instructions really shouldn't be that complicated. A simple, large diagram with annotations should have sufficed. Instead, it's 10 steps (well, 11 because there's a 3 and 3B) that barely make any sense.

Fortunately, i've put a few of these together in my day, so i was able to mostly ignore the instructions.

I've had ours up for several weeks now, and not had any problem with rust like one of the other reviewers. There are four shelves, one of which has a little washcloth bar, and another with a rounded bottom for holding things like loofas. For two people with only a few shower products each, it's more than enough room (one shelf of ours is empty, which we rationalize by saying it's the Guest Shelf).

Measure carefully before buying, though, and make sure the space you'll be putting this in is at least 7' 8" (92"). There's a zinger in the last step of the instructions. It says, "Since there is no standard ceiling height, it may be necessary to reduce the height of the Pole Caddy by carefully cutting off some of the 1/2" diameter tube." They offer no advice on how to 'carefully cut' the metal pole indicated, but i assume some clamps and a metal saw of some sort would be involved.

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This was exactly what I wanted for my walk-in shower !

I've used it for over a year and only one complaint. One of the trays keeps falling down. It is secured with only a rubber gromet. All in all, I would purchase this again. It has ample storage area and looks good too !

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this looks like the picture but it is'nt very sturdy. unless you can find a way to glue it to the tiles in the shower. shipping was very prompt from amazon.

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