I searched for quite a while on the 'net til I found a phone number to call. When it rang through I got an extension for "Public Relations" that said a spiel about "technical difficulties" and then hung up on me. No joy that day...and since it was a Friday, I figured it would be a week or more before I got any help. I searched some more and found a "parts reorder" form which I submitted, hoping it would end up in the right department.
Sure enough, when I called the following week to see if I could get through, I was told that my missing pieces had been shipped out and I should receive them soon. I did indeed receive them a few days later, was able to install them and the cabinet works just fine for its intended use.
I would rate them a star higher because the cabinets are working...but there are several dings on them from the poor packing. They are made of particle board...so a hit makes quite an impression....all puns intended.
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This cabinet fits perfectly in my tiny laundry room right above the washer and dryer.The assembly instructions were a bit of a challenge, and it took my husband and I about an hour to put together.
You need extra hardware/screws to actually hang it on the wall. (we used 4" screws because that was all we had they were too big)
I also recommended this to a neighbor who also bought one. When they put things in theirs, the bottom fell out because really the only thing holding the bottom shelf on is 4 little screws. They ended up reinforcing it with 2x4s to the floor behind their washer and dryer.
I haven't had trouble with mine. Maybe I just didn't put too much weight inside mine.
Read Best Reviews of Ameriwood Laundry Cabinet Here
PAY A LITTLE MORE , AND BUY SOMETHING BETTER THAN THIS WALL GABINET.TO CALL TOOK ME ABOUT 30 MINUTES.My first one was used for the garage and I just had to come back to get another one for the laundry room.
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